Business Applications
Just Say the Word, We Can Do it all!
United Workspace
Whatever industry you belong to, regardless of your role in the company, the size of your business or tools you need, Bitrix24’s software program will be right there with you to make sure your team is kept productive, your customers happy and your business running smoothly.
The success of your business venture is no longer confined within a particular office or a single space. Wherever you are, even if your team is scattered everywhere, you can still make sure things are running smoothly and that everyone and everything is taken care of.
Contact Centre Solutions
The contact centre is often the central point from where all customer interactions can be managed in a business.
Contact centres are not the same thing as a call centre, however. Contact centres can offer more services, such as chatbots, call-recording, automated and interactive voice responses, social media monitoring and speech analytics.
Customer Support Automation
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.
Customer Engagement Automation
The platform helps to consolidate all touch points of customer communication and make your customer engagement more intelligent and create your ” CUSTOMER EXPERIENCE”.
We will help you create a unified end to end seamless business process across various customer journey and organizational engagement, and never loses sight of the most important person in this whole equation – THE CUSTOMER
ITSM
Information Technology Service Management (ITSM) is a collection of IT management processes that enable your organization to design, deliver, support, and manage IT services. Organizations that implement an ITSM strategy view IT as a service provider that focuses on delivering quality services to their businesses and employees.
Team Spirit
Reaching success as a unique team with each associate’s participation, while providing customer satisfaction
Continuous Improvement
As the responsibility of each and every NachSAN associate: Reaching excellence with continuous improvements